Part of HWG 
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When you buy a new watch, you obviously want it to fit perfectly. This may in some cases mean that your watch band has to be shortened, which is mainly the case with bracelet watch bands. For this type of band we have a free adjustment service. The adjustment of your band is done in our workplace and is part of the purchase process. Because your watch band is adjusted immediately upon purchase you can wear your watch straight away, fitting perfectly. In addition, we will also include the leftover links with the watch.
You can find out whether or not your watch band needs to be shortened, by measuring your wrist size. This way you know exactly what size you actually need. By then indicating the correct size in inches on the product page, your new watch will be delivered in exactly the right size. If your watch band is shortened, but the watch does not meet your expectations, it can be exchanged or returned at any time.
You can easily adjust the folding or sliding clasp of a mesh strap (also known as a Milanese strap) to make the strap shorter or longer. It is important that you make sure that the slot on the back of the clasp is horizontally in line with one of the lines on the back of the bracelet. Otherwise it will not be possible to close the lid properly. Watch the video below for more explanation.
The specifications of the watches on our site indicate for which minimum and maximum wrist size the watch is suitable. Is your wrist size larger than the maximum size of the watch in question? Then please contact our Customer Service. In some cases it is possible to order extra links from the manufacturer for a new watch. If the watch has a leather or rubber strap, you can consider ordering another, longer, band. On our page with universal watch bands you will find a wide selection of different sizes.
A NATO strap is also a good alternative because you can easily adjust the length of this type of band.
Do you need personal advice? Please contact our Customer Service. They are happy to help you!
